Phil Davis, Author at Q Consulting Group

May 1, 2020May 6, 2020

How will Covid-19 change the way we interact with businesses?

As we start to think about what the world will look like after Covid-19, I thought it could be a good time to chat to Nick Hopkins. He helps businesses develop communication strategies through services like contact centres and chatbots.

The need for clear communication between business and customer has perhaps never been more important. Nick shares some interesting thoughts about what the immediate impact of Covid-19 has been and how this will transform the way businesses try to communicate in the future.

April 8, 2020April 8, 2020

Getting a job at a difficult time: the value of the 90-day plan

There’s a lot of uncertainty in the world right now and knowing our next step forward is difficult. I thought it might be a good time to share something I’ve been working on throughout my career.

February 11, 2020April 8, 2020

How the next generation is changing the workforce – an interview with Josh Vernon

In a few of my interviews last year, the changing relationship between employers and their staff was a recurring theme. While technology is driving big changes in the way things are done, it’s also having an indirect (and sometimes direct) impact on the expectations of employees. More and more we’re seeing the rewards businesses can reap for focusing on the well-being of their staff.

In light of that, I want to share a recent conversation with Josh Vernon. Not only is he an example of how the next generation are blazing their own working path, he’s also created a business that enables other businesses to help their staff improve their financial situation. Josh is 22 and his insights into the modern working world are inspiring.