Creating a career in the digital age – an interview with Seb Hardman

As we’re all thinking about what the world will be like once restrictions are removed and how our use of technology over the last few months may change the way we work, I thought it would be interesting to share a conversation with someone who reconstructed their career at the beginning of the Internet age.

Seb is based in London and he’s started several digital-based companies in the last 20 years. I had quick chat to him about building a career in the digital age and adapting to change.

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How will Covid-19 change the way we interact with businesses?

As we start to think about what the world will look like after Covid-19, I thought it could be a good time to chat to Nick Hopkins. He helps businesses develop communication strategies through services like contact centres and chatbots.

The need for clear communication between business and customer has perhaps never been more important. Nick shares some interesting thoughts about what the immediate impact of Covid-19 has been and how this will transform the way businesses try to communicate in the future.

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